W Santiago, Santiago - Reviews, Room Options & Prices 2025

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About the Hotel

Isidora Goyenechea 3000, Santiago, Chile

W Santiago, a 5-star hotel in Las Condes financial district, features an iconic rooftop pool against panoramic Andes mountain views. The pet-friendly property combines Chilean elements with modern European design by award-winning designers Tony Chi and Sergio Echeverria.

Luxury Modern Accommodations

196 rooms and suites at W Santiago include signature W Beds, state-of-the-art entertainment systems, and W MixBars. Each accommodation offers air conditioning, a minibar, and city views.

International Dining Venues

NoSo restaurant serves traditional French cuisine with modern interpretations, while Karai blends Peruvian and Japanese flavors using Chilean ingredients. El Mundo del Vino houses 6000 bottles of international wines between two sprawling walls.

Rooftop Recreation Spaces

Red2One rooftop bar provides Santiago skyline views alongside signature cocktails. O2fit gym offers high-end fitness equipment, while WET® rooftop pool overlooks the city.

Central Business Location

Located in El Golf neighborhood, W Santiago stands near Sky Costanera and Costanera Center. The WIRED Business Center provides workstations and technical services.

“The hotel is perfectly situated near fine mountain views and dining options.”view full review

View hotel on map

“An lovely experience, I can’t wait to return!” view full review

Top location:Highly rated by recent guests(9.0)

Check-in/Check-out

from 15:00-23:59

until 12 pm

Amenities

Public parking is possible on site at USD 20 per day.

Wireless internet is available in public areas for free.

Other information

You can start your day with a full breakfast, which costs US$25 per person per day.

There are no extra beds provided in a room. There are no cots provided in a room.

Pets are allowed on request.

English, Spanish, Portuguese

Number of floors:21

Number of rooms:196

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Cool Corner Guest room 1 King City view

Max:

2 persons

43 m²

Bed options:

1 King-size bed

City view

Shower

Coffee machine

room details

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Wow Suite 1 King City view

Max:

2 persons

101 m²

Bed options:

1 King-size bed

City view

Shower

Coffee machine

room details

Check Prices

Fantastic Suite 1 King City view

Max:

2 persons

74 m²

Bed options:

1 King-size bed

Shower

Coffee machine

room details

Check Prices

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Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

A guide to all available transportation options

City Centre

Santiago 3.3 km

Airports

Arturo Merino Benitez (SCL) 22.9 km

Aerodromo Rodelillo (VAP) 121.6 km

Underground

El Golf Subway400 m

Tobalaba metro600 m

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Excellent Breakfast Experience

“The breakfast buffet at W Santiago was a highlight of my stay. With an excellent selection of options, I particularly enjoyed the French toast, which was recommended by the staff. It was, without a doubt, the best I have tasted in a long time!” view full review

Fantastic Gym Amenities

“During my stay, I had the opportunity to use the gym on the third floor, which felt very cute. It is a public gym, so I got to mingle with locals as well. The complimentary access to the gym, sauna, and steam room for hotel guests was an added bonus!” view full review

Spacious and Comfortable Rooms

“I was very pleased with my room at W Santiago. It was spacious and equipped with two queen beds, a large tv, and a long desk. The decor was vibrant, reflecting local flavors, which added to the overall charm of the room.” view full review

Relaxing Rooftop Pool

“The rooftop pool offered fine views of the city. While it may be more of a mingling space than a swimming pool, it was a perfect spot to relax and unwind with a drink after a day of exploring. The ambiance was truly enjoyable!” view full review

General

No smoking on site
Free Wi-Fi in public areas
Paid parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Allergy-free rooms
Lift
Currency exchange
ATM/Cash machine
Barber shop
Coffee shop
Smoke detectors
Fire extinguishers

Sports & Fitness

Fitness centre
Golf course

Services

Paid airport shuttle
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Packed lunches
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's menu

Spa & Leisure

Swimming pool
Beach umbrellas
Sun loungers
Entertainment

Room features

Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

AM/FM alarm clock

Location

Isidora Goyenechea 3000, Santiago, Chile

Map view

street view

Isidora Goyenechea 3000, Santiago, Chile

City landmarks

Shopping Area

Costanera Center

940 m

Tower

Sky Costanera

870 m

Park

Bicentenario Park

2.2 km

Avenida Andres Bello 2457

Gran Torre Santiago

1.1 km

Nueva Costanera 3736

Rooftop drinks

1.8 km

Gallery

Sala de Arte CCU

620 m

Vitacura 180 Costanera Center

Grand Santiago Tower

790 m

Church

Military Cathedral of Our Lady of Mount Carmel

990 m

Church

Parroquia San Ramon

1.0 km

Park

Araucano Park

2.6 km

Church

Iglesia La Inmaculada Concepcion

1.4 km

Cerro de San Cristobal

Mirador Pablo Neruda

1.5 km

Museum

Sculpture Park Museum

1.6 km

Church

Iglesia Catolica Apostolica Ortodoxa de la Santisima Virgen Maria

1.7 km

Av. Pdte. Riesco 5330

KidZania Santiago

2.5 km

Cerro San Luis

950 m

Square

Plaza Loreto Cousino

1.5 km

Santiago

Parroquia Nuestra Senora de los Angeles

660 m

Garden

Proyecto Jardin botanico Chagual

1.1 km

O'Brien 2244 (Vitacura)

Museo del Presidente Pinochet

1.6 km

Pedro de Valdivia Nte

Jardin Japones

1.7 km

3303 Av Vitacura

Ok Market Las Catalpas

860 m

Church

Santiago Community Church

880 m

Shopping Area

Galeria Zona Franca

1.3 km

Museum

Fashion Museum Foundation

2.1 km

Shopping Area

SubCentro Las Condes

1.4 km

Nearby

Theatre

Teatro Municipal Las Condes

430 m

Museum

Museo Interactivo Audiovisual MUI

310 m

Square

Plaza Peru

60 m

Avda. Apoquindo N 3.300

Sala de Arte Las Condes

430 m

Restaurants

Coquinaria

0 m

Avenida Isidora Goyenechea 3000 Vitacura

Km 0

80 m

Isidora Goyenechea 3000 Subsuelo Hotel W

Noso

120 m

Isidora Goyenechea 3000

Terraza

10 m

Isidora Goyenechea 3000

Juan Valdez Cafe

20 m

Avenida Isidora Goyenechea 3000 Carmencita

Karai by Mitsuharu

90 m

Isidora Goyenechea No 3000 4 Piso

Red2One

120 m

Isidora Goyenechea 3000

Confiteria Torres

100 m

Avenida Isidora Goyenechea 2962 Las Condes

Vop

160 m

Calle Augusto Leguia Norte 224 local 3

Starbucks

150 m

Avenida Andres Bello 2777

Reviews and Ratings

Feedback from previous guests about their experience.

64%

enjoyed the hotel and would happily stay again

6.4/10

Nice

Rooms

6.8

Location

9.0

Service

8.4

Dining

8.2

4/5 based on 2045 reviews

#42 of 241 hotels in Santiago based on Tripadvisor

Samuel

United States, March 2025

7.0/10

I had a mixed experience at W Santiago. The stunning views from the rooftop bar and terrace really stood out, but the rooms felt outdated and in need of some serious TLC. The staff were friendly, especially the concierge, which made things smoother, but some facilities, like the air conditioning and wifi, could definitely use improvement.

Rooms

5.0

My room had a great shower and comfy bed, but it felt basic with only one chair and the air conditioning struggled to keep it cool. Plus, I noticed some wear and tear in the furnishings.

Service

7.0

Most of the staff were welcoming and friendly, but I found the front desk a bit lacking in details and follow-ups. Joe was super helpful in addressing my concerns, which was appreciated.

Location

9.0

The hotel is in a prime spot, surrounded by great dining options and shopping. I loved how safe it felt wandering the streets nearby.

Dining

6.0

I enjoyed the rooftop bar atmosphere with its beautiful views, though the food quality was hit or miss, with some offerings looking a bit tired.

Facilities

5.0

Aside from the rooftop pool, which was a highlight, I felt that some amenities were lacking in upkeep and overall better maintenance is needed.

Harold

United States, January 2025

5.6/10

I had a mixed experience at W Santiago. The service was fantastic and attentive, with quick responses to my needs. However, the room layout was strange and lighting was inadequate. Overall, it's a trendy hotel with great amenities but some quirks to note.

Rooms

6.0

The room had a beautiful view of the city and mountains, but the layout was quite odd with the bathtub in the middle. It also felt a bit dated, and the lighting was faint, making it hard to get ready in the morning.

Service

10.0

I was impressed by the staff's service. They handled my requests promptly, even helping me recover my lost passport after my stay. They left a bottle of champagne and cake in my room, which was a lovely touch.

Location

9.0

The hotel's location is excellent. It's right in the middle of the CBD, surrounded by great restaurants and shops, which made it very convenient for my business trip.

Dining

9.0

The dining options were really good. The rooftop views during breakfast were a highlight, and the restaurants in the hotel were great.

Facilities

8.0

The facilities were decent, but I found the elevators a bit confusing. I appreciated the gym access and the rooftop pool, though some areas were occasionally booked for events.

Jon

United States, January 2025

5.6/10

My stay at W Santiago was truly lovely! The amazing views from my room and the really good service from the concierge team made it all the more special. While I encountered some minor inconveniences with the room's age, the vibrant atmosphere and amazing location more than made up for it. Overall, I left feeling grateful for the experience and the memories created during my time there. 🌟

Rooms

8.0

The room was spacious and comfortable, offering stunning views of South America's tallest building. However, I noticed that some of the furnishings showed signs of age, like a cracked vanity and a smaller TV.

Service

10.0

The concierge team, especially Camila and Maria José, provided excellent service and went above and beyond to help me secure concert tickets. Staff at the front desk were friendly and accommodating. 😊

Location

9.0

The hotel's location was fantastic, with easy access to restaurants and cafes nearby. I loved going for walks and exploring the upscale neighborhood.

Dining

9.0

Dining at Karai was an very nice experience; it was hands down the best meal I had in Chile! The rooftop bar had amazing views, although it was sometimes busy due to events.

Facilities

7.0

The rooftop pool was great, but there were times when events limited access. Overall, the facilities were nice, but some areas showed signs of wear.

Martha

United States, January 2025

7.2/10

I had a fantastic experience at W Santiago, with perfect service and an very nice rooftop pool. The location is prime, surrounded by numerous dining options. However, I found the dining prices a bit steep and some facilities could use updates to match the overall luxury feel.

Rooms

10.0

My room was spacious and modern, with a large bed and a bathtub that offered great views of the city. I felt very comfortable during my stay.

Service

9.0

The staff were friendly and incredibly helpful, making my anniversary stay feel special. However, there were moments of slow service, especially at the rooftop bar.

Location

10.0

The hotel is centrally located on a vibrant street filled with amenities and restaurants, which made exploring the city easy and enjoyable.

Dining

8.0

The food at the hotel was good, but I found some options overpriced. The breakfast was fantastic, with a wide variety of choices.

Facilities

8.0

The rooftop pool and bar offered stunning sunset views, but I did notice some areas requiring maintenance.

Stan

United States, January 2025

7.2/10

My stay at W Santiago had its ups and downs. The staff were very welcoming and the dining options were fantastic. However, the rooms showed signs of wear and tear, and I encountered some issues with amenities and noise during my visit. Overall, while the atmosphere is vibrant and the location is excellent, some room improvements are necessary.

Rooms

5.0

The guest room I stayed in was spacious, but it needed renovation. It had some maintenance issues, like a non-functional air conditioner and a lack of privacy due to missing sheer curtains. Overall, it didn't meet my expectations given the hotel’s reputation.

Service

6.0

The staff members I interacted with were exceptionally friendly and helpful. From check-in to dining, they did their best to ensure a pleasant experience. However, some service areas, like the pool bar, had significant delays that were disappointing.

Location

8.0

The hotel's location was fantastic, surrounded by beautiful mountains and close to many restaurants and shops. It really added to my experience in Santiago. However, the busy atmosphere can make it a bit challenging to relax.

Dining

9.0

Dining at the hotel was one of the highlights of my stay. The breakfast buffet had a wide variety of delicious options, and the restaurants offered great meals and excellent service.

Facilities

5.0

The hotel provided numerous facilities, including room service and an airport shuttle. However, some aspects, such as the cleanliness of the dining area and the slow service at certain times, could be improved. It felt like they might be understaffed during peak hours.